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Shipping Policy
Last Updated: June 2026
Thank you for shopping with PawVoyage. We are committed to delivering your order as quickly and safely as possible.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Shipping Time
Estimated delivery times vary depending on your location:
- United States: 7–15 business days
- Canada: 7–15 business days
- United Kingdom: 7–12 business days
- Europe: 7–15 business days
- Australia & New Zealand: 8–18 business days
- Rest of the World: 10–20 business days
Please note that delivery times are estimates and may vary due to customs procedures, weather conditions, or carrier delays.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
We may occasionally offer free shipping promotions on eligible orders.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing a tracking number. Tracking information may take 24–72 hours to become active.
Customs, Duties & Taxes
Customers are responsible for any customs duties, taxes, or import fees that may apply in their country. PawVoyage is not responsible for delays caused by customs clearance.
Lost or Delayed Packages
If your package appears to be lost or significantly delayed, please contact our support team. We will work with the shipping carrier to investigate the issue and find the best solution.
Incorrect Address
Please ensure that your shipping address is accurate before placing your order. PawVoyage is not responsible for orders shipped to incorrectly provided addresses.
Contact Us
If you have any questions regarding shipping, please contact us at:
Email:kinam85@hotmail.com
Thank you for choosing PawVoyage.